Frequently Asked Questions
Everything you need to know about Whitbread Performance Innovations apparel and service.
How do I determine the right size for my performance gear?
We provide a comprehensive size guide on each product page. Our apparel is designed with a performance fit; if you prefer a more relaxed feel, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items in their original packaging. Exchanges for different sizes are processed free of charge to ensure you get the perfect fit.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
Are your fabrics sustainably sourced?
Yes, Whitbread Performance Innovations is committed to sustainability. We utilize recycled polymers and eco-friendly dyes in our technical fabrics to minimize our environmental footprint.
How should I care for my technical apparel?
To maintain the integrity of the performance fibers, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery windows will be calculated at checkout based on your location.